Community Outreach Coordinator

Queen City Bicycle Collective

Details

Job Type: Full Time (32 to 40 hours per week) Compensation: $25 – $30 an hour

Organization Description:

Queen City Bicycle Collective (QC Bike) is a non-profit based in Manchester, NH, dedicated to promoting safe and affordable bicycling within our community. Our goal is to empower Manchester residents to rely on bicycles for transportation and recreation.  Our core programs include Open Shop – when the public is welcomed into our workshop  to buy, donate, or repair their bicycles using our tools, parts, and technical expertise; and our Vouchered Bikes programs – the largest and longest running of which is our Be Active/Earn-A-Bike program, which provides 4th grade students at two Manchester schools with a bike package or alternative, Be Active packages, given as awards for completing leadership curriculum in school. Since 2021, we have continued expanding our offerings to include greater community outreach, beyond our core programs, through community-building events. These activities seek to bring greater awareness to bicycling in our community, and strengthen the sense of camaraderie among Manchester’s cyclists.

Position Summary:

Our Community Outreach Coordinator helps the Collective implement and improve its outreach so that we can effectively deliver our key projects (especially our annual Tour of Manchester and our  Be Active/Earn-A-Bike Program), our  community events, and our partnerships. The primary focus of this role will be building and maintaining community relationships, coordinating events, supporting program delivery, and helping evaluate and refine our outreach so it meets the needs of Manchester’s diverse communities. Occasional work required outside of standard office hours (as early as 7 AM and as late as 9 PM). Some Open Shop work required.  The Community Outreach Coordinator reports to the Executive Director and works closely with staff, volunteers, and partner organizations

Job Duties and Responsibilities

Build & Nurture Partnerships – (25%) 

• Collaborate with community members, schools, nonprofits, and local businesses to build strong, mutually beneficial relationships.
• Help ensure QC Bike’s programs are inclusive, welcoming, and responsive to the needs of diverse community members.
• Support and coordinate volunteers by managing volunteer scheduling, tracking volunteer hours and contributions, and organizing volunteer appreciation efforts to foster engagement, retention, and recognition.

Program & Outreach Support – (25%) 

• Support the planning, coordination, and delivery of core outreach programs, including Be Active/Earn-A-Bike, Tour of Manchester, and our other community outreach activities.
• Implement and refine outreach strategies to increase participation, deepen community engagement, and improve access to QC Bike’s programs and services.
• Collaborate with staff and volunteers to ensure consistent, high-quality experiences for program participants, partners, volunteers, and community members.

Events (Ours and Others) – (35%)

• Plan, promote, and host QC Bike events that connect community members and build awareness of bicycling and the Collective’s mission.
• Coordinate logistics for events, including scheduling, site/venue coordination, vendor and partner communication, volunteer assignments, and day-of operations.
• Represent QC Bike at community events hosted by other organizations; table at resource fairs; engage with attendees; and help identify opportunities for collaboration 

Track Monitor and Improve – (15%)

• Track participation, outreach activities, and partner engagement across events and programs.
• Help assess the effectiveness of outreach and events, and recommend improvements based on feedback and data.
• Contribute to simple reports and summaries that help staff and board understand what’s working and where we can improve.

Qualifications: 

• Bachelor’s degree preferred. 
• 1-3 years of work experience in event planning, project management, or communications in either a business or nonprofit organization preferred. 
• Awareness, understanding, and connection to the mission of QC Bike
• Ideally, some connection to Manchester and/or southern New Hampshire

Skills: 

• Strong organizational, time, and project management. 
• Strong written and verbal communication. 
• Strong customer relations and public relations skills.
• Ability to make meaningful connections with individuals from diverse backgrounds.
• Self-motivated and able to work both independently and collaboratively.
• Possess a valid driver’s license

Competencies: 

• Results-driven and accountable for outcomes.
• Self-reflective, adept at giving and receiving constructive feedback
• Strong team player who collaborates effectively across organizational settings.

  Modest benefit package included (HRA, PTO, and Bonus) and flexible work hours.

Please send an expression of interest to Tyler Glodt, Executive Director, at tyler@qcbike.org.